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Bon secours wellness arena4/15/2023 ![]() ![]() One of the concession worker said that the Point-of-Sale devices couldn’t connect. After waiting about 5-minute I left and made my way to another stand only to find the same thing. I found a concession stand that has a relative short line, I was 9th in line but for one reason no one was being served. But I did find my seat and made my way back to the concessions on the concourse. I ask one of the ushers if I was in the correct section and with out even looking at my ticket she pointed at the back wall of the arena and curtly said, “number on the wall – letter on the end of the seat. On the way I encountered the first of many rude employees. After about a 30-minute wait I finally entered the arena and made my way to my seat. This really slowed down the entry process. The self-scanning process was very slow as people were unaccustomed to using these devices. The majority of ticket holder including myself, had E-Tickets on their phones. The Problems started when entering the arena for the afternoon session on March 18. The tournament games were held on two days, with four game in two separate sessions on Friday March 18, and two more games on Sunday March 20, 20022. I don’t know if there has been a management change or what, but the 2022 visit was horrible, just about from start to finish. ![]() ![]() I had attended previous NCAA Tournaments at this venue in 2002 when it was known as the Bi-Lo Center and again in 2017 and had an enjoyable problem free visits. First let me say that my experience with this arena pertains only to the NCAA Basketball Tournament held here in March 2022. ![]()
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